Partnership with SmartAVI is more than a supplier relationship, it’s a strategic engineering alliance that reduces risk, accelerates deployment, and improves outcomes for both projects and business growth. By working directly with our in-house design, test, and manufacturing teams in Las Vegas, partners benefit from faster integration, tailored firmware and hardware customization, and priority engineering support that shortens time-to-market. We help mitigate compliance and operational risk by sharing certification expertise (including NIAP), providing reference architectures, test plans, and on-site validation support for complex installations in data centers, government, and enterprise environments. In short, a SmartAVI partnership delivers technical depth, supply-chain stability, and commercial enablement so you can win more projects, reduce lifecycle costs, and deliver reliable, compliant solutions to your customers.

Why Partner with SmartAVI

• Assigned Account Representative

  Each SmartAVI partner receives a dedicated account representative to provide personalized support, technical guidance, and expert recommendations for complex applications.

• Direct Engineering Access

  Collaborate with our in-house engineers for firmware adjustments, hardware tweaks, or integration guidance, reducing delays and simplifying complex deployments.

• Custom Integration & Flexibility

  Modify hardware, firmware, or interfaces to fit specific project requirements, accelerating proofs of concept and tailored solutions.

• Simplified Troubleshooting & RMA Support

  Access direct support channels for faster diagnostics, repairs, and issue resolution, minimizing downtime on critical deployments.

• Scalable System Architecture

  Design solutions that grow with client needs, supporting multi-server access, large AV deployments, and data center expansion.

• Drop Shipping

  From our warehouse directly to your customer, all SmartAVI partners will have access to free drop shipping services.